This policy was last modified on and has an effective date of Friday 25th May 2018.
Your privacy is important to us and we are continuously comitted to keeping it. Learn more about how we collect, use, store and share your personal information. In order to protect your personal information, we take reasonable precautions and follow the industry’s best practices to assure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no internet based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Please note that your information will be stored and processed on our computers in United Arab Emirates and the United States. The laws on holding personal data United Arab Emirates and the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Which Data do we collect?
Upon visiting and going through our website, you can provide us with your personal and contact information, so in this case you are deciding yourself to share your personal details (Name, Email Address, Contact Number, etc.) with us. In case of email communication, we do keep track of the send and received emails, not only to ensure full awareness of the progress but also to protect interests of yours. The email conversations same as any other communication will remain confidential.Further, you are also leaving web based information in form of your IP address same as everywhere and anyone, visiting any other commercial website. Our website is using “cookies” (we will explain to you below what “cookies” are), which are standard tools, as well as a server log. This information may be the date and time you visited our website, which pages you have clicked on in our website and also the time which you spend looking at our website.
What is a “Cookie”?
A Cookie is a small file that is placed and stored on your browser or device by a platform or website. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website.
When you visit our website, various Cookies can be sent to your device. These are the very small text files, where data including login information are stored, sent to your computer by the websites you visit.a) How do we use the information collected from Cookies?While you are visiting our website, the site cookies are placed, in order to differentiate you from any other user of our website. As mentioned above, they contain data which may store your login data, this is happening for security reasons. Cookies do not allow us to gain knowledge or personal information about you or your browsing. We do not intentionally store personal information, we only use what your browser is providing to us, based on your cookies.b) How can I reject Cookies or delete existing Cookies?If you do not want us to send you Cookies, you may adjust this in your browser settings.You can also visit allaboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. This site includes details on how to delete cookies from your computer as well as more general information about cookies.IP AddressesThis site’s web servers automatically collect the Internet Protocol (IP) addresses and log files of our website visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any personal information. We use your IP address, and the IP addresses of all users, for purposes such as calculating site usage levels, helping diagnose problems with the site’s servers, and administering the site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above, we also may link your IP address to personally identifiable information for fraud prevention purposes.
We further collect information about the pages viewed, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Gadget Information.” We collect Gadget Information using the following technologies:
“Log files” track actions occurring on the site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
Google Analytics is used to track how you arrived on the site and how you might be spending your time while on the site.
What are PIXEL Tags?
We and our service providers may also use so-called “pixel tags” “web beacons,” “clear GIFs” or similar means (collectively “Pixel Tags”) in connection with some site pages and HTML-formatted email messages to track your use of our Shop in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel, that is ordinarily not visible to site visitors and may be associated with Cookies on the visitors’ hard drives. Pixel Tags allow us to count users who have visited certain pages of the site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.
We collect certain Personal Information when you install the following app through the third party application Store: Shopify App Store:”GGC Customized Shipping” (https://apps.shopify.com/gcc-customized-shipping)We collect your store URL, along with your name, email, address, timezone, and location. This allows us to provide the features and functionality of the app. Once you have uninstalled our app, we may store your data for up to 90 days in order to reach out to you to gather feedback and your experience with our app.How do we use your provided information?We use your personal information for administration purposes, which generally means, to monitor our own business activity, which shows us the products you are searching for and the services you may look for. Our marketing aims are to provide targeted information, as much efficient as possible for you. Hence, we like to continuously improve our web content and our services being offered. The use of your information helps us to improve and serve you better.If the information of yours will be shared with others, then it will be done only for economical basis. Personal information or business information will not be part of the shared information, except required by law. In some cases, we may use your information also to inform you about new services, changes on our website, any offers, that we assume you may be interested in. Of course, it is at your sole discretion, to inform us to stop sending you this news via email/newsletter.Will there be sharing and selling of information?No sharing, selling, leasing or borrowing any of the information, which you provide as a subscriber (personal details as well as personal or business contact details) will take place; unless this information is necessary to proceed transactions or services that you have initiated to us or requested from us.How do we share information? We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above.We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.You can also opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.We use MailChimp for email marketing and to maintain our customer lists. You can read more about how MailChimp uses your Personal Information at mailchimp.com/legal/privacy.Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. You can opt out of Facebook and Google targeted advertising at facebook.com/settings/?tab=ads and google.com/settings/ads/anonymous.
Protecting your rights
If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to UAE and Canada.
Changes to this policy
To get more information about our privacy practices, or if you have any questions or highlight your feedback to us, please contact us by email at firstname.lastname@example.org or by mail to P.O. Box 473522, Dubai, UAE.