We build high-performing Shopify Stores
Shopify Agency
in Dubai
Your leading Shopify Experts in Dubai
Your owner-led Shopify and Shopify Plus agency from Dubai, for brands from startups to premium and luxury labels: Shopify web design and development, migrations, conversion optimization, custom apps and ongoing support, all from one team. Personal, transparent and focused on measurable results.
on Google & Shopify
ShopifyTrusted by leading brands across the GCC
Shopify Premier Agency
The Shopify specialists
for the Middle East.
We focus only on Shopify and Shopify Plus, for ambitious startups, growing brands and enterprises. Our core market is the GCC and the wider Middle East, so every store we build is made for how customers here browse, compare and buy.
Arabic RTL storefronts & in-house Arabic team
THE ONLY SHOPIFY PREMIER PARTNER IN THE GCC
Looking for a Shopify partner who knows the GCC? Talk to the team behind 200+ Shopify sites.
10+
Years of Shopify experience
200+
Shopify Sites
75+
Arabic RTL builds
6
Awards & Recognition
Core market
- UAE
- Saudi Arabia
- Kuwait
- Qatar
- Bahrain
- Oman
From startups to enterprise brands
Work · Case studies
Our Shopify Case Studies
At Creative971, a leading Shopify agency in Dubai and a Trusted Shopify Premier Partner, we help startups and enterprise brands build eCommerce stores that scale internationally since 2016.
Maison7
Where every room comes to life
Curated home collections blending tradition and modernity, simplicity and emotion.
M.A.D Skincare
Launched on Shopify
The M.A.D Skincare store, bringing the brand’s dermaceutical skincare range online.
My Makeup Story
Launched on Shopify
Premium beauty and modern glamour, with long-lasting makeup made to be remembered.
Dubai Basketball
Merchandise store launched on Shopify
The Dubai Basketball merchandise store, launched on Shopify.
Dream
Bespoke Design ready for UAE & KSA
Dream’s new ecommerce presence: an apparel brand exclusively for children and teenagers aged 3 to 16.
Medical Outfit
+41% conversion rate within 2 months
A full UI/UX redesign with smart upsell, cross-sell and an omni-channel checkout.
BookBoss
Launched on Shopify
Book Boss is a Dubai based online only authentic Bookstore
Beyond B.
Sensory body care brand on Shopify
A luxury personal care and fragrance brand based in Saudi Arabia.
DRVN Coffee
New e-commerce site on Shopify
A unique, automotive-themed specialty coffee concept in the UAE.
Nayomi
Magento to Shopify Plus, built for every market
Full migration and UI/UX redesign, with Shopify Plus stores for each regional market and iOS & Android apps.
Medical Outfit
+41% conversion rate within 2 months
A full UI/UX redesign with smart upsell, cross-sell and an omni-channel checkout.
La Vie en Rose
RTL a global brand, localized for Saudi Arabia
A localized store true to the global brand, with full Arabic RTL, mobile-first UX and a fast checkout.
Dream
Bespoke Design ready for UAE & KSA
Dream’s new ecommerce presence: an apparel brand exclusively for children and teenagers aged 3 to 16.
Aleph
Apple Premium Reseller, launched on Shopify
A new Shopify store for an Apple Premium Reseller, with regular updates and platform improvements since launch.
Mihyar
Full redesign and revamp in Saudi Arabia
Mihyar specializes in high-quality, ready-to-wear traditional and modern Arabic fashion.
Alo Yoga
1st ecommerce launch outside the US
A bespoke Shopify Plus store with full Arabic RTL, launched with the brand’s retail partner in KSA.
Ted Baker
UAE boutique style, localized for the UAE
The global brand design, localized for the Arabic market and UAE requirements, mobile-first.
Women’secret
Full redesign and revamp in Saudi Arabia
Launched in KSA. Women’secret is a Spanish specialty lingerie and intimate apparel brand.
Nayomi
Magento to Shopify Plus, built for every market
Full migration and UI/UX redesign, with Shopify Plus stores for each regional market and iOS & Android apps.
Mihyar
Full redesign and revamp in Saudi Arabia
Mihyar specializes in high-quality, ready-to-wear traditional and modern Arabic fashion.
Dream
Bespoke Design ready for UAE & KSA
Dream’s new ecommerce presence: an apparel brand exclusively for children and teenagers aged 3 to 16.
Aleph
Apple Premium Reseller, launched on Shopify
A new Shopify store for an Apple Premium Reseller, with regular updates and platform improvements since launch.
Jum3a
Iraq launch for a multibrand marketplace
Jum3a, Iraq’s leading online shopping destination for multiple brands, launched on Shopify.
Oud Milano
Fresh e-commerce design and functionality
A fresh breeze for Oud Milano, with a renewed store design and new e-commerce features.
ASSAF
International expansion on Shopify
A Saudi luxury fragrance and lifestyle brand.
Wolfi’s
New store launched on Shopify
A premier cycling pioneer and retail destination in the UAE.
Miccy’s Jewellery
Launched on Shopify
A Dutch brand known for handcrafted statement earrings and bold designs.
How we work
Built on strategy.
Measured in growth.
Creative971 understands your business first, then uses strategy, design and technology to improve measurable ecommerce KPIs. With 10 years across the UAE, Saudi Arabia and the wider GCC, we turn insights into actions that drive growth.
Your business
We start getting to understand you, your business, goals and expectations, before any design or code.
Strategy
Every project decision is commercially driven and tied to measurable KPIs.
Design & technology
Shopify and Shopify Plus, Arabic RTL and local know-how for the GCC.
Growth
Stronger returns on your ecommerce investment and long-term value.
- Conversion rate
- Add-to-cart rate
- AOV
200+ Shopify & Shopify Plus sites.
Featured Services
Our Shopify & Shopify Plus Services
Creative971 builds Shopify experiences that turn business goals into measurable growth. From store design and development to migrations, integrations and omnichannel solutions, we support startups, growing businesses and enterprise brands.
From Theme Customization to bespoke built
Shopify Development
As a Shopify web development company in Dubai, Creative971 provides Shopify and Shopify Plus development services across the UAE and the GCC, covering store setup, custom theme development, theme customisation and advanced ecommerce functionality. We focus on building fast, scalable stores designed for usability and conversion.
Arabic RTL development is a core area of our expertise.
We integrate Shopify with ERP, PIM, OMS and custom APIs to connect your store with your business operations. Our custom Shopify apps, Shopify Functions and automations extend store functionality, reduce manual work and support long-term growth.
- Theme Development
- UI/UX Design
- B2B
- Integrations
- Custom Apps
- iOS & Android App
- Omni-channel
- Retail Store POS
- Software Development
For high-growth & enterprise brands
Shopify Plus Implementation
As a Shopify Plus implementation partner in Dubai, Creative971 sets up and scales Shopify Plus stores across the UAE and the GCC. As a Shopify Premier Partner and Shopify Plus Specialist, we work with high-volume and enterprise brands, from new launches to replatforming projects.
We use what Shopify Plus offers growing businesses: checkout extensibility, Shopify Markets and expansion stores, B2B, Shopify Flow automation and integrations with your ERP and business systems. Every setup is planned around your operations, markets and growth targets.
- Checkout Extensibility
- Shopify Markets
- Expansion Stores
- B2B
- Shopify Flow
- ERP Integrations
UI/UX Shopify Design to increase Conversions
Shopify Web Design
As a Shopify website design company in Dubai, Creative971 provides Shopify UI/UX design and store redesign services across the UAE and the GCC. We create shopping experiences tailored to your brand, helping you improve usability, increase conversions and support your next stage of ecommerce growth.
We combine customer research, behavioural insights and distinctive design to create Shopify experiences that make buying intuitive. Every design decision serves a commercial purpose: improving conversion, increasing order value and supporting long-term growth.
- UX Insights
- UI Design
- CRO
- Redesigns
Replatforming from Magento & more
Migrate to Shopify
As a Shopify migration agency in Dubai, Creative971 moves brands to Shopify and Shopify Plus across the UAE and the GCC. Our experience covers Magento, WooCommerce, PrestaShop, BigCommerce, Salla and custom platforms.
We map your existing store’s data, functionality and system connections to understand what can be preserved, what needs improvement and what should be rebuilt. We then coordinate the migration around your business needs. From Arabic RTL storefronts to complex omnichannel retail, we build your new Shopify store around your operational requirements and long-term growth. Our process includes data validation, URL mapping, 301 redirects and SEO checks to safeguard your data, help preserve search visibility and minimise disruption.
- Magento
- PrestaShop
- WooCommerce
- Salla
Shopify Conversion Rate Optimization
Shopify CRO
As a Shopify CRO agency in Dubai, Creative971 provides conversion rate optimisation for Shopify and Shopify Plus stores across the UAE and the GCC. Through CRO audits and ongoing optimisation, we help ecommerce brands improve the shopping experience and turn more visitors into customers.
We analyse store performance, traffic, customer behaviour and key purchase journeys, including mobile usability and Arabic RTL shopping experiences. Every recommendation is designed to be tested and measured against commercial KPIs, including conversion rate, add-to-cart rate and average order value (AOV). Our CRO audit provides the strategy and recommendations, while implementation and ongoing improvements are available through our monthly CRO service packages.
- Data Insights
- UX Research
- KPI monitoring
- Strategy
Support, Growth & Maintenance Retainer
Ongoing Shopify Support
As your Shopify support and maintenance agency in Dubai, we stay involved after launch. From technical improvements and performance updates to feature rollouts and integrations, we support Shopify stores as living systems, not finished projects.
Our monthly Shopify support retainers provide dedicated technical expertise, responsive communication and fast turnaround times to keep your business moving. Critical issues that prevent customers from completing purchases receive priority support, with our team focused on restoring your store’s functionality and minimising disruption to sales.
- Support
- Core Web Vitals
- CRO
- UX/UI
- AI Automation
From Startups to Retail Enterprise
Shopify Consultancy
As a Shopify consultant in Dubai, Creative971 provides Shopify and Shopify Plus consultancy in strategy, CRO, headless Shopify builds, custom development and scalable ecommerce solutions for B2B and DTC brands, backed by over 10 years of experience.
Our consultancy is led by Creative971’s Directors, bringing in-depth knowledge of the UAE, Saudi Arabia and wider GCC ecommerce markets. With expertise in retail, omnichannel commerce, high-growth brands and Arabic RTL, we provide practical guidance tailored to your operations, customers and commercial goals.
- Strategy
- Architecture
- Roadmap
- Tech Stack
Trusted by our clients across the GCC
We’ve worked with lots of Shopify and Shopify Plus online stores within the Middle East since 2016.
Trusted Shopify experts since 2016
Work with a Shopify & Shopify Plus agency that understands growth
If you are looking for a Shopify Agency or Shopify Plus Agency in Dubai that focuses on long-term performance rather than short-term visuals, Creative971 is built for that role. We work closely with founders, marketing teams, and decision-makers to build Shopify ecosystems that grow with the business – technically, strategically, and commercially.
on Google & Shopify
Results · Growth
See the difference when working with us
Shopify success is no coincidence. With a clear strategy, clean execution and continuous optimization, your conversion rate, orders and revenue grow step by step, measurable and transparent.
+41%
conversion rate within 2 months
+36%
Online orders
Results from our Medical Outfit Shopify case study.
Conversion & Revenue
growing
Illustrative development – real values depend on the project.
Our clients success is our success.
★★★★★ 5.0 | 
★★★★★ 5.0
★★★★★
“A big thank you to Creative971 for the excellent work. We were especially impressed by the speed of execution, responsiveness, and smooth project management throughout the entire process. Highly professional, efficient, and reliable. Definitely highly recommended.”
Dr. Rayan Bahabri
Co-Founder, Medical Outfit
★★★★★
“Creative971 has been instrumental in launching a new website for an Apple Partner on Shopify. The team was professional, responsive, and made the process straightforward from start to finish. They’ve also been consistent with regular updates and platform improvements, ensuring the website stays up-to-date and performs well.”
Abed Khattab
Apple
★★★★★
“The team has been really great in delivering us some amazing Shopify websites and some custom software! Highly recommended!”
Osman Jamjoom
Transformation, Jamjoom Fashion
★★★★★
“We had a wonderful experience working with Creative971. Their team was incredibly patient, attentive to detail, and supportive throughout the entire process. They took the time to listen to our needs, answer our questions, and guide us with care. We truly appreciate their dedication and kindness, and we’re very happy with the result. Thank you, Creative971, for helping bring our vision to life! Highly recommended.”
Mahsa
Founder, My Makeup Story
★★★★★
“I’ve had the pleasure of working with the team at 971! They took the time to understand our brands and customers and have delivered websites that are both beautiful and practical, really understanding the UX behind it. Communication is clear, timelines are well respected and they are always accommodating with our requirements. A reliable, talented team we are proud to work with on web and middleware development.”
Olivia Joanne Rodrigues
Leading digital transformation, Mihyar
Regional expertise
Headquartered in Dubai, serving the Gulf.
Our key markets are the UAE and Saudi Arabia, where most of our clients are based. We also work with and support brands across the wider GCC and Middle East, as well as in Europe and internationally.
Key markets
- UAE · Dubai HQ
- Saudi Arabia
GCC
- Kuwait
- Qatar
- Bahrain
- Oman
Wider Middle East
- Iraq
- Lebanon
- Egypt
Beyond the region
- Europe
- International
About Creative971
Owner-led. A personal commitment to quality.
Creative971 is a Dubai-based Shopify Premier Partner Agency, founded in 2016 by siblings Nico and Julia Jaeckle. As Co-Founder and General Manager, Nico leads the agency day to day, staying informed across projects and providing strategic guidance and support where it matters most. Our specialist team delivers your project with the care, accountability and commitment to your business goals that define an owner-led agency.
Your project carries our name. We understand your business, guide our team and stand behind our work with a personal commitment to your long-term success.
Nico Jaeckle
Co-Founder & General Manager, Creative971
Regional Partnerships
Trusted Partners
Backed by the region’s leading institutions.
Beyond technology, Creative971 works alongside trusted partners across government, banking, business setup and logistics in the UAE and Saudi Arabia. As a Shopify Premier Partner with strong ties to key regional institutions, we help brands launch with confidence and scale across the GCC.
Shopify Plus Agency Dubai – for brands that need scale, not shortcuts
Shopify Plus is not simply “Shopify with more features.” It is a platform designed for high-growth brands, complex catalogs, and advanced automation.
As a Shopify Plus agency in Dubai, we typically work with:
- established DTC brands wanting to scale and grow their Shopify Store
- retailers migrating from Magento, WooCommerce, or custom systems
- businesses processing high order volumes or B2B transactions
We help brands decide if Shopify Plus is the right move, and more importantly, how to use it properly — including checkout customization, automation workflows, international storefronts, and performance optimization.
Shopify vs Shopify Plus – which one is right?
A common question we receive as a Shopify agency in Dubai is whether Shopify Plus is necessary. The honest answer: not always. Shopify is often sufficient for early-stage and mid-sized brands.
Shopify Plus becomes relevant when:
- order volumes increase significantly
- automation and custom workflows are needed
- international expansion becomes operationally complex
- checkout customization has a direct impact on revenue
- Solid B2B requirement’s are needed
We advise based on real business needs, not on pushing larger plans.
Creative971
Why work with a Shopify agency in Dubai?
Running a Shopify store in the UAE is not the same as running one in Europe or the US. Payment providers, VAT handling, shipping logic, Arabic and English content structures, and regional buying behavior all play a role.
Our local Shopify agency based in Dubai understands:
- how customers in the GCC browse, compare, and buy
- how to structure stores for cross-border selling (UAE, KSA, Qatar, Kuwait)
- how to align Shopify with regional payment gateways, fulfillment partners, and tax requirements
This local experience is critical if your store is meant to grow, not just launch.
01
Shopify Consultancy
Our approach: strategy first, technology second
Every Shopify project starts with understanding the business model. We look at margins, logistics, growth plans, and operational constraints before touching design or code.
This is why our Shopify and Shopify Plus projects are:
- scalable by design
- easier to maintain internally
- aligned with long-term revenue goals
Technology should support growth — not dictate it.
02
Creative971
Shopify for the UAE & GCC market – what actually matters
Many Shopify stores struggle in the region not because of design, but because fundamentals are ignored.
We pay close attention to:
- regional payment expectations (cards, wallets, cash-on-delivery logic if needed)
- multi-currency and localized pricing strategies
- mobile-first UX for high smartphone usage rates
- trust signals and clarity in shipping, returns, and delivery times
These details are often what separate stores that convert from stores that only look good.
03
Who we work with
Whether you are launching your first Shopify store or restructuring an existing Shopify Plus setup, our role is to bring clarity, structure, and execution.
Creative971 works with:
- DTC brands in fashion, beauty, electronics and lifestyle
- platform migrations to Shopify & Shopify Plus
- retailers expanding from offline to online
- international brands entering the UAE and GCC markets
- Startups, SMBs and Enterprise businesses
- B2B brands, wholesalers, and retailers
- premium and luxury brands in fashion, beauty, fragrance and jewelry
Frequently asked questions to our Shopify agency in Dubai
Is Shopify legal and commonly used in the UAE?
Yes. Shopify is fully legal in the UAE and widely used by local and international brands. It integrates with regional payment providers and supports VAT-compliant store setups.
What does a Shopify agency in Dubai actually do?
A Shopify agency handles strategy, development, design, integrations, and optimization. The focus is not just on building a store, but on creating a system that supports growth.
Is Creative971 a certified Shopify agency?
Shopify does not certify agencies directly; it recognises them through the Shopify Partner Program and its partner tiers. Creative971 is an official Shopify Premier Partner, listed since 2016, which is the closest equivalent to a certified Shopify agency in the UAE. Learn what it means to be an official Shopify Partner in the UAE
When should a business consider Shopify Plus?
Shopify Plus makes sense for brands with higher order volumes, complex operations, or international expansion plans. It is not required for every business and should be evaluated carefully.
Can Shopify support Arabic and English stores?
Yes. Shopify supports multilingual setups, including Arabic and English, with proper structure and UX considerations for RTL languages.
Do you work with premium and luxury brands?
Yes. As a Shopify Premier Partner in Dubai, we build Shopify and Shopify Plus stores for premium and luxury brands across the UAE, Saudi Arabia and the GCC, including fashion, beauty, fragrance and jewelry houses. Every store is designed to present the brand at its best, with Arabic RTL, a refined checkout and the performance high-value customers expect.
Do you offer Shopify design services in Dubai?
Yes. As a Shopify design agency in Dubai, we design custom Shopify and Shopify Plus stores with a focus on UI/UX, Arabic RTL and higher conversions, from customised themes to fully custom designs. We also redesign existing Shopify stores and your current Shopify theme, whether you need a few key pages refreshed or a full store redesign. See our Shopify design agency services in Dubai
Can you help increase the conversion rate of my Shopify store?
Yes. We combine your data with our experience, look closely at your customers and your industry, and apply what actually helps them convert, from UX and product pages to checkout and the Arabic RTL experience. For Medical Outfit, our redesigned Shopify store lifted the conversion rate by 41% and online sales by 15%. See our Shopify conversion rate optimisation services in Dubai
Are you a Shopify web development company in Dubai?
Yes. Our team builds Shopify and Shopify Plus stores of every size, from theme development and customisations to custom features, apps, ERP integrations and migrations, with a focus on Arabic RTL. Since 2016, we have developed 200+ Shopify stores for brands across the UAE, Saudi Arabia and the GCC. See our Shopify web development services in Dubai →
Are you an ecommerce website development company in Dubai?
Yes. We build ecommerce websites on Shopify for brands launching or growing online across the UAE, Saudi Arabia and the GCC. For retail brands, we connect your online store with your physical stores for a seamless omnichannel experience. See our ecommerce website development services in Dubai
Shopify Premier Partner Agency
Bay Square Building 2, 8th Floor, Office #816
P.O. Box 77011, Business Bay, Dubai, UAE
5.0 ★★★★★ on Google